He either comes across as extremely defensive, or extremely confident (or perhaps both). My favorite quote:
In reality, we think the open versus closed argument is just a smokescreen to try and hide the real issue, which is, “What’s best for the customer – fragmented versus integrated?” We think Android is very, very fragmented, and becoming more fragmented by the day. And as you know, Apple strives for the integrated model so that the user isn’t forced to be the systems integrator. We see tremendous value at having Apple, rather than our users, be the systems integrator. We think this a huge strength of our approach compared to Google’s: when selling the users who want their devices to just work, we believe that integrated will trump fragmented every time.
Although I have to laugh a bit when later on, he criticizes 7-inch tablet screens, because, as he says:
Apple has done extensive user testing on user interfaces over many years, and we really understand this stuff. There are clear limits of how close you can physically place elements on a touchscreen before users cannot reliably tap, flick or pinch them.
I don’t know how he can say that touchscreens under ten inches are limited in their “touch reliability” when Apple’s iPhone screen works just fine at 3.7 inches.
